This website is operated by Zento Solutions (“Zento,” “we,” “us,” “our”), an accounting, audit, tax, Zakat and advisory practice operating in Saudi Arabia. This policy explains how we collect, use, store and protect personal data when you use this website, in accordance with the Kingdom of Saudi Arabia’s Personal Data Protection Law (PDPL).
When you use our contact or enquiry form, we collect:
Your name
Company name
Email address
Phone number
The service you’re enquiring about
Any message you send us
If you contact us via WhatsApp, we receive your name (as registered on WhatsApp), phone number, and the content of your messages.
We do not collect payment information, national ID numbers, or other sensitive personal data through this website.
We use this information to:
Respond to your enquiry
Understand which services you’re interested in
Contact you about the services you’ve requested
Maintain records of client communications, where you become a client
We do not use this information for marketing to third parties, and we do not sell personal data.
We process your data based on your consent, given when you submit the enquiry form or initiate contact via WhatsApp, and, where you become a client, based on the necessity of processing to provide our services and comply with our own professional and regulatory obligations.
Enquiry data from people who do not become clients is retained for [X months, confirm with Zento] and then deleted. Data related to active client engagements is retained for the duration of the engagement and for the period required under applicable Saudi accounting, audit and tax record-keeping regulations.
Under the PDPL, you have the right to:
Request a copy of the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data, where we are not required to retain it for legal or regulatory reasons
Withdraw consent at any time
To exercise any of these rights, contact us at info@zentoarabia.com.
We do not share your personal data with third parties except where required by Saudi law or regulation, or where necessary to deliver the services you’ve engaged us for (for example, sharing information with regulatory bodies such as ZATCA as part of a client engagement).
We take reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.
If you believe your personal data has been handled improperly, you may contact us directly at info@zentoarabia.com, or file a complaint with the Saudi Data & AI Authority (SDAIA), the regulator responsible for enforcing the PDPL.
